Support and Community Manager

Support & Community Manager לסטאראפ מבטיח

The job is to evangelize and promote WeFi, build and maintain a user community, solve users problems and serve as a user advocate inside the company.

Responsibilities:

- Creatively and proactively assist customers with their issues with our
products

- Promote WeFi in blogs / reviews

- Author and promote content about WeFi such as blogs, podcasts, videos, or
other

- Identify opinion leaders who love WeFi and engage them to become product
advocates

- Release a regular customer newsletter

- Establish metrics and reports regarding customer satisfaction

Requirements:

- Proven track record promoting software applications through communities

- Passionate about Internet products, Web 2.0 technologies and about people

- Independent, self-starter

- Great writing skills in English (other languages an advantage)

- Understanding and experience in using Web 2.0 platforms (facebook,
twitter, blogs, youtube, etc.)

Please send your CV to : efrat1@nisha.co.il and don't forget to mention the Jobs In Israel blog when you apply.