Sales and Support Engineer

Netanya, Israel

Technical support of company's customers in Europe, Asia and Israel. The position includes: Technology and product presentation, support during evaluation process, product integration support, ongoing support and problem solving to existing customers.Support is carried out through email, phone or online meetings (primarily in English). The role involves working closely with the business development team.

Requirements

* 2-4 years experience in technical support to international organizations
* Thorough knowledge of Operating Systems (MS Windows 2000/2003, MS XP etc); Linux knowledge – an advantage
* Familiarity with networking (protocols, Active Directory, DHCP, DNS)
* Familiarity with messaging and email traffic systems (MTAs, Mail servers, etc.)
* Familiarity with Web security products and protocols – an advantage
* Experience in customer training
* English - mother tongue level; Additional languages - an advantage
* Service oriented
* Willing and able to study independently; Fast learner
* Highly committed and self-motivated

CVs should be sent to: sharag (at) commtouch (dot) com and please mention the jobs in Israel blog