Job Description:
Answering the Web site users’ questions or problems by e-mails.
Requirements:
- At least 2 years experience in Customer Support.
- Experience from internet Company- a must
- Excellent English written, verbal, and interpersonal skills.
- English: mother tongue level - a must!
- Knowledge of website technology
- Understanding and preparation of Reports and Statistics
- Continuously evolving and adapting to changes in the products.
- Highly motivated, conscious, energetic, service oriented,
- Experience with payment services - must
- Multitasking, Organized, Strong Attention to detail and responsible.
- Results-driven and self-motivated
- Excellent analytical and problem solving skills with a strong sense of customer commitment.
- Experience working with CRM – an advantage
When applying please send CV/Resume in English
Send resume to: einav@fixya.com
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