Customer Service Reps

Action Packed Media, a boutique media services firm based in Modiin, is looking to hire customer service reps for telecommuting shift work on a freelance basis.

Our firm has been subcontracted by an international brand to turn around customer service email query responses via a web-based dashboard.

Applicants must be able to work from home using their own high-speed internet connections and must be able to filter user queries according to category and according to urgency. Most of the queries can be responded to via provided templates, while others necessitate more attention.

The exact shift structure is still in the process of being worked out, but it looks like shifts will consist of three to four hours of activity in the evening hours - we'll know more in the coming days. Because the exact shift structure is still somewhat unknown, applicants must be willing to work late at night. Basic web and computer skills are a must, and experience with web-based query management systems is a plus.

This job pays 30 NIS per hour plus a benefits package which includes pension and havra'ah. Alternatively, freelancers who have tikim with mas hachnasa and can issue invoices will be paid according to 35 NIS plus VAT per hour.

Please submit resumes to moderationjob@gmail.com with the subject line "feb11 opening."