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Sunday, November 9, 2008

Chief Operations Officer

Chief Operations Officer

Supports the work of CEO and Directors, focusing
on the establishment and optimization of day-to-day operations in
the company to see to overall group success.

Discrete Job Responsibilities:

Transform Group strategy into operational reality through
establishment of workflow and reporting process to align daily Group
activitywith strategic priorities as defined by director
Advise the management team on key planning issues and make
recommendations on important decisions
Oversee and manage regular assessment of staff and coreteam
functioning
Track timelines and budget, alerting management team to deviation
and making front-line decisions on proper resource allocation
Ensure a process of quality control for all Group output, such as
programs, educational materials, seminar materials, marketing
materials, etc.
Communicate regularly, through regular meetings and electronic
updates, with Division heads and core team members to ensure
coordination and regular informing of operational objectives,
achievements and challenges
Set operational and performance goals for each department which are
aggressive, achievable and tied to long-term goals
Establish and monitor assessment systems that evaluate performance
and goal achievement
Facilitate resolution of issues and proper functioning of the
Group's departments and staff
Oversee Group activities during Director unavailability, and provide
first lineresponse to staff concerns on a regular basis and in
regular conversation with CEO
Manage hiring process, including composition of job descriptions in
accordance with director strategy, preparing and coordinating
interview process, and negotiating contracts on behalf of the Group
with final approval by Group directors
Oversee several current and future programs within the Group's
program portfolio
Facilitate a culture of teamwork and excellence amongst the Group's
staff

General Goals:

Regular and transparent information flow for overall knowledge
access by core group members
Clear and easy to access internal reporting structure such that
reporting adds to individual team planning and performance
Development and regular review of operational metrics,with
improvement on metric scores of 10-20% per reporting unit
Reduction of pressure on Group directors, so as to leverage time and
resources for strategic expansion and resource acquisition
Regular structure (through events, reviews, discussions,etc.) for
encouraging company culture and staff satisfaction

Measurable and Timebound Job Goals:

Monthly internal performance reports, provided one week before Board
and Investor updates
Weekly update on upcoming milestones and organizational achievements
and challenges
Coordination of operational planning process prior to State of the
Present strategic address
Oversight of quarterly businessplan update
Oversight and execution of quarterly staff satisfaction evaluation

Operational Sector Community & Culture
Region Jerusalem

Email
contact@presentense.org

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